Imagine walking into a shop where your online browsing history magically translates into personalised product recommendations. Or planning your dream holiday with seamless booking for flights, hotels, and activities, all within a single app. This is the omnichannel imperative – not just a passing trend, but a strategic necessity for businesses in retail, travel & leisure in 2024.

A recent survey found that retailers are heavily investing in AI, but there's a hidden obstacle... most struggle with siloed data: customer information scattered across CRM, web, apps, and local stores.

In today's retail landscape, providing a seamless customer experience across all channels is paramount.

At the heart of Asda's strategic transformation lies a key investment in modernising their IT infrastructure – a move that aligns perfectly with what we champion here at AbsoluteLabs

British retail giant John Lewis is taking a tech-forward approach to combat the challenges posed by the ongoing cost-of-living crisis. By strategically investing in new technologies, John Lewis aims to not only survive the economic downturn but also emerge stronger by enhancing customer experience (CX) and driving sales.

A leading figure in the contemporary art world, a gallery whose reputation spans continents, sought to streamline sales and nurture client relationships with Salesforce.

Walmart is making its self-developed Route Optimisation technology available to other businesses as a Software as a Service (SaaS) solution. This AI-powered logistics tool helps businesses optimise delivery routes, pack trailers efficiently, and minimise miles driven.